PRIVACY STATEMENT

SECTION 1 - HOW DO WE UTILIZE YOUR DATA?

When you engage in a purchase or sale transaction with our store, we gather the personal data you provide us with, including your name, physical address, and email address.

As you navigate our store, we automatically obtain your computer's internet protocol (IP) address to furnish us with valuable insights regarding your operating system and web browser.

Email advertising (if permissible): With your approval, we may forward electronic mail to you regarding our store's products, services, and the latest updates.

SECTION 2 - AGREEMENT

How do we obtain your approval?
When you share your personal information with us to execute a transaction, verify your credit card, request an order, schedule a delivery, or initiate a return, we presume that you authorize us to acquire and utilize your data for that precise reason.

In case we request your personal information for a supplementary objective, such as marketing, we will either directly seek your approval or provide you with an opportunity to reject it.

How do I retract my authorization?
If you alter your decision after opting in, you have the liberty to withdraw your authorization for us to contact you or to perpetuate the accumulation, application, or disclosure of your data at any time by reaching out to us at [retail@ctmmills.com] or by mailing us at: [CTM HomeStyle Pvt Ltd, CTM Textiles, CTM Cross Road, Ahmedabad – 380026].

SECTION 3 - DISCLOSURE

We may reveal your data in the event of your violation of our Terms of Service or if mandated by law.

SECTION 4 - PAYMENT

To process payments, we employ the services of Razorpay. Neither we nor Razorpay stores your card data on their servers. Your payment data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS) while processing payment. Your purchase transaction data is solely utilized as long as is necessary to fulfill your purchase. After that, your transaction information is not preserved.

Our payment gateway adheres to the regulations set by PCI-DSS, administered by the PCI Security Standards Council, a consortium comprising brands such as Visa, MasterCard, American Express, and Discover. The PCI-DSS regulations guarantee the secure handling of credit card information by our store and its service providers.

For a more comprehensive understanding, you may wish to review the terms and conditions of Razorpay at https://razorpay.com.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers utilized by us collect, use, and disclose your information only to the extent required to render the services they provide to us.

However, specific third-party service providers, including payment gateways and other payment transaction processors, have their privacy policies relating to the data we must provide to them for purchase-related transactions.

We advise you to review the privacy policies of these providers, so you can comprehend how they will handle your data.

Remember that specific providers may be located in or have facilities situated in a different jurisdiction than you or us. If you choose to proceed with a transaction that requires the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are situated.

When you leave our store's website or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or our website's Terms of Service.

Links: Clicking on links on our store may redirect you away from our site. We are not responsible for the privacy practices of other sites and urge you to read their privacy statements.

SECTION 6 – SECURITY

To safeguard your personal information, we take reasonable measures and implement industry-standard procedures to prevent it from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 – COOKIES

We utilize cookies to preserve your user session. These cookies are not employed to personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

By accessing and using this site, you affirm that you have attained the age of majority in your state or province of residence, or that you possess the legal authority to provide consent on behalf of a minor dependent to utilize this website.

SECTION 9 – CHANCES TO THIS PRIVACY POLICY

We retain the authority to alter this privacy policy at any time, so please monitor it frequently. Changes and clarifications will come into effect immediately upon being posted on the website. If we make significant changes to this policy, we will notify you here that it has been updated, so that you are aware of what data we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is obtained or combined with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, file a complaint, or simply request more information, please contact our Privacy Compliance Officer at [onlinesales4@ctmmills.com] or by mail at [CTM HomeStyle Pvt Ltd, CTM Textiles, CTM Cross Road, Ahmedabad – 380026].

[Re: Privacy Compliance Officer]

[Divine Casa, Ahmedabad, Gujarat – India 380026]

Note: Subject To Ahmedabad Jurisdiction